Effective Date: 12 May 2025
At SIGNLIGHTS, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site or make a purchase, we may collect the following information:
- Personal Information: Name, billing and shipping address, email address, phone number.
- Payment Information: We collect payment details via secure third-party processors (we do not store full credit/debit card details).
- Order Information: Details about the products you purchase and your purchase history.
- Device Information: IP address, browser type, time zone, cookies, and how you interact with our website.
2. How We Use Your Information
We use the information collected to:
- Fulfill and manage your orders, shipping, and confirmations.
- Communicate with you about your orders and customer support inquiries.
- Improve and optimize our website.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share information with third-party service providers only to the extent necessary to process and deliver your order (e.g., payment processors, shipping companies).
4. Data Security
We implement a range of security measures to maintain the safety of your personal information, including encryption, secure socket layer (SSL) technology, and access controls.
5. Cookies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
6. No Refund Policy
Please note: SIGNLIGHTS does not offer refunds on any purchases. All sales are final. We encourage customers to review product details carefully before making a purchase. If an item arrives damaged or defective, please contact us at signlightsjp@gmail.com within 7 days of delivery.
7. Your Rights
Depending on your location, you may have rights related to your personal data, such as the right to access, correct, or delete your information. To exercise these rights, please contact us at [insert email address].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: signlightsjp@gmail.com
Phone: +91 9971429493
Mailing Address: G-133 Gazipur Village, Near CNG Petrol Pump, Gazipur – 110092